What is an example of a qualitative measure in a CBAT-O assessment?

A qualitative measure in a CBAT-O assessment focuses on understanding the quality of experiences, perceptions, and opinions rather than quantifiable data. Stakeholder interviews exemplify this approach as they provide in-depth insights into individuals' thoughts and feelings about an organization’s capacity and challenges. This method allows for the collection of narrative data, which can reveal underlying motivations, attitudes, and contextual factors influencing stakeholder perspectives.

In contrast, the other options involve quantitative measures. Numeric survey results provide statistical data that can be analyzed mathematically but do not capture the richness of personal experiences. Financial audits concentrate on financial data and compliance, which is also quantitatively driven. Benchmarking data involves comparing numeric measures across organizations to gauge performance, which again relies on quantitative analysis. These methods are useful but do not delve into the qualitative aspects of stakeholder experiences, which is the primary strength of conducting interviews.